Returns & Exchanges Policy

At Abed Tahan, we want you to be completely satisfied with your electronics; if you are not, you can return or exchange your items within 7 days of delivery provided they are in their original packaging and condition. Please note that certain hygiene-related products and software with broken seals are not eligible for return.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via phone or email with your order number and reason for return to receive a Return Authorization.

• 2.
  Verification and Approval

  Our technical team will review your request to ensure the product meets our return criteria regarding condition and functionality.

• 3.
  Product Collection

  Once approved, we will schedule a pickup from your location or provide instructions for dropping off the item at one of our showrooms.

• 4.
  Refund Processing

  After a final physical inspection, your refund will be processed via the original payment method or issued as store credit within 5-10 business days.